Frequently Asked Questions

Everything you need to know about shopping with Calla.

What is the standard shipping timeframe?

We typically process orders within 1-2 business days. Standard shipping takes 3-5 business days for domestic orders and 7-14 business days for international deliveries.

What is your return policy?

We offer a 30-day return policy for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.

How can I track my order?

Once your order has shipped, you will receive an email containing a tracking number and a link to our carrier's website to monitor your package's progress.

Which payment methods do you accept?

Calla accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.

How do I ensure I'm choosing the right size?

Every product page includes a detailed size guide. We recommend measuring yourself and comparing it to our charts to ensure the perfect fit for your Calla items.